Terms & Policies - Internet Services Terms & Conditions

BY YOUR USE OF Dixiehost.com SERVICE YOU AGREE TO BE BOUND BY ALL TERMS AND CONDITIONS CONTAINED HEREIN.  Read the following in its entirety as it contains the Terms and Conditions for use of Dixiehost.com url http://www.dixiehost.com d/b/a Dixiehost.com and its affiliates (hereinafter "Dixiehost.com") services and your use of the services constitutes acceptance of these Terms and Conditions and acknowledgement of a binding contract based on the same.  These Terms and Conditions, together with Dixiehost.com's Acceptable Use Policy (herein referred to as "the AUP"), all applicable pricing and software license agreements and any written agreements executed by both parties represents the complete agreement ("Agreement") between Dixiehost.com and you, the account holder or user (herein referred to as "you" or "yourself').  The current Terms and Conditions and AUP supersede any other written or oral agreement pertaining to your Dixiehost.com service, other than a specific written contract signed by both parties.  In the event of such specific written contract signed by both parties, these terms and conditions and the written contract shall constitute the entire contract and in the event of a direct conflict between the two, the terms and conditions of the written agreement shall govern as to the specific conflict.  



Do not use Dixiehost.com Services if you do not agree to be bound by these Terms and Conditions.  If you currently have a Dixiehost.com account and do not want to be bound by these Terms and Conditions immediately end your use of Dixiehost.com services and notify Dixiehost.com Customer Service by phone to close your account.  If you have any questions regarding these Terms and Conditions it is your responsibility to contact Dixiehost.com.  

You agree that Dixiehost.com may revise the Terms and Conditions of this Agreement as set forth below at any time by posting on our web site a
http://www.dixiehost.com/about_us/About_usterms.htm.  You agree to review this site for revisions.  By your continued use of Dixiehost.com services after the effective date of any revision, you agree to be bound by and comply with the revised Terms and Conditions and revised AUP(Acceptable Use Policy).  

The most current version of the Terms and Conditions may be found at the following URL:


The most current version of this Acceptable Use Policy may be found at:


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Dixiehost.com will provide selected Internet services ("Services"), based on the type of account you choose, in exchange for recurring payment of subscription fees and full compliance with this agreement.  Bundled services may not be used separately.  You may not assign, lease, rent, transfer or resell Dixiehost.com services or any portion of Dixiehost.com services with any other party in any way.  

As an account holder, you bear full responsibility for communications and/or content provided via your Dixiehost.com account and all charges to your account.  In addition to this agreement, you agree to abide by the terms and rules of any third party servers, networks or systems, that you may make use of or access with your Dixiehost.com account.  
You assume responsibility for all conduct and content transmitted or stored using your account, with or without your knowledge or consent.  You agree to protect and maintain the security of your account, password, files and data, network and user access, and any information and messages transmitted or provided via Dixieheost.com and any other Internet service.  

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You agree to comply with the Dixiehost.com Acceptable Use Policy (AUP), all service specific AUPs and all applicable laws.  When Dixiehost.com has reason to suspect any violation of this Agreement or any statute or regulation or AUP, we may, at our sole discretion, begin an investigation or take such other action, as we deem appropriate under the circumstances.  Such an investigation may include, but not be limited to, gathering information from and about the account holder, including examining the content of personal electronic communications, web pages, and any other data or files on Dixiehost.com or affiliated systems.  By using the Services you consent to such investigation.  During an investigation Dixiehost.com may suspend account access, and remove or deny access to files and data, as we deem necessary.  You agree to cooperate with any such investigation.  

In the event that Dixiehost.com, at its sole discretion, determines that a violation of this Agreement or AUP has taken place, may, but is not obligated under this agreement to, take enforcement measures.  Such enforcement is at Dixiehost.com's sole discretion and may include, without limitation:


Notices and/or warnings about future violations.  Suspension or termination of any or all Dixiehost.com Internet accounts and Services used to violate this Agreement, the AUP, any state or federal law and/or belonging to the account holder.  Dixiehost.com reserves the right to discontinue any and all Services to you, at any time, and without notice when Dixieheost.com determines that your account has been used to violate this agreement, the AUP or any state or federal law.  
Removal of any or all messages, files and/or data stored on or transmitted via Dixiehost.com systems.  Filing of criminal charges or initiation of civil action, as Dixiehost.com sees fit, against the account holder and/or parties known or unknown.  

Requiring payment for actual costs, lost income, and other liability and/or a $200 handling charge for each event in which this Agreement, the AUP or any state or federal law was violated.  

Dixiehost.com reserves the right to restrict or prohibit access to any part of its system, at its sole discretion and as it sees fit, to protect its interests, the interests of the majority of its users, and to maintain consistent availability of system resources.  You agree that for each violation, Dixiehost.com may, at its sole discretion, bill you a handling charge for actual costs, lost income, and other liability incurred due to said violation.  You agree to remit the billed amount within 30 days of receipt of such billing.  You agree that, absent payment in full, Dixiehost.com may bill your credit card directly or submit the billing for collection.  

Dixiehost.com's reservation of rights does not imply nor impose on Dixiehost.com any obligation to monitor or enforce your obligations under these Terms and Conditions or the AUP or your compliance with any state or federal law.  

Any use of Dixiehost.com software or third-party software distributed by Dixiehost.com is governed by the end-user license agreement that accompanies the software.  Use of such software indicates your complete agreement with and acceptance of any and all terms in any such license agreement.

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Due to the changing nature of various factors affecting technology, telecommunications and the Internet Dixiehost.com may, at its sole option, decide to change services and/or rates from time to time.  Dixiehost.com reserves the right to change or discontinue Services at any time upon 15 days notice.  Notices may be given electronically via e-mail or by posting on the Dixiehost.com website and shall be deemed given when sent.  In the event that you do not agree to such fee change you may 1) if you are on a month-to-month account, terminate your account or 2) if you have committed to a specific term, notify Dixiehost.com by phone of your intent to terminate the account and if the increase is determined to apply to your account then you may cancel without incurring an early termination fee.  Any reduction in fees will not apply until such time as an account is renewed.

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Dixiehost.com account holders must be at least eighteen (18) years of age.

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You agree to provide Dixiehost.com with complete and accurate billing information at the time your account is created and to update this information within 30 days of any change.  Such billing information includes, without limitation, your legal name, mailing address, and telephone number(s) and any applicable e-mail addresses.  Providing false billing information shall be cause for immediate and permanent termination of the account.  You agree that you are responsible for making payment in full for any account you have opened.  

Dixiehost.com bills in cycles (the "Billing Cycle").  Charges for new accounts may be prorated.  Charges for terminating accounts are not prorated.  Service payments may be required in advance of receiving Services.  The starting date of the billable period will be the earlier of the day we receive the electronic order form, the day customer signs up via fax or the day a phone order is received and entered.  

Unless otherwise agreed based on the Service provided and applicable fee schedule or in specific written contract signed by both parties, Payment is due upon the due date noted on the bill.  Delinquent accounts are those that remain unpaid 5 days after the due date.  Invoices with payment terms of Net 30, become delinquent if payment in full is not received by the end of the term.  Delinquent accounts may incur a late charge up to the maximum amount allowed by law.  

Data Privacy Policy - Dixiehost.com agrees not to use cardholder names, account numbers or other credit card transaction information embossed, encoded, or appearing in any other manner on a card for any purpose other than for the sole purpose of assisting Dixiehost.com in completing the transaction, or as specifically required by law. Dixiehost.com also agrees not to disclose or remit cardholder names, account numbers or other credit card transaction information embossed, encoded, or appearing in any other manner on a card or any other document or form evidencing such information to any third party other than the financial institution or its designated agent. Dixiehost.com further agrees to store all materials containing cardholder names, account numbers or other credit card transaction information including, without limitation, sales drafts and credit transaction receipts in a secure area limited to selected personnel and, prior to discarding, to destroy this data in a manner rendering it unreadable.

Data Security Method - Customer data is transmitted via Secure Sockets Layer (SSL). To find out if your transaction is guarded by SSL, look for the picture of the unbroken key or closed lock in your browser window (both the Netscape Navigator/Communicator and Microsoft Internet Explorer browsers use SSL). Either indicator means SSL is hard at work. (If you don't see either one, or if you see a broken key or an open lock, that means SSL is definitely not hard at work protecting your transaction.) The easy way, you can tell if SSL is guarding your transaction is to check the URL of the site you are visiting. It should change from "http" to "https" when processing secure transactions.  

Payment Methods:


Credit Card or Automatic Bank Withdrawl: If the payment method is credit card, the customer may obtain a copy of the invoice upon request via e-mail and it will be sent to the address listed on the e-mail account.  Depending on the Service Dixiehost.com may also automatically send you an invoice via e-mail on or prior to the billing date.  You do not need to respond to this e-mail, it is for informational purposes only.  Dixiehost.com's system will automatically charge your credit card or withdraw the amount due from the bank account for the payment.  If for any reason your credit card company or bank refuses to make payment of the amount billed to your credit card or submitted for automatic withdrawal on your checking account, your account will be placed in a delinquent status, which may, at Dixiehost's sole discretion, include immediate suspension without notice.  It is your responsibility to contact Dixiehost with updated information and payment arrangements if you cancel the applicable credit card or change banks associated with the automatic withdrawal.

Checks or Money Orders: If you are set up to pay by mail in check you will be invoiced in advance of the start of the new period.  This will allow you time to mail in payment to ensure your service is continued un-interrupted.  If or some reason (vacation, travels etc.) you feel you do not have time to mail payment in time to prevent un-interrupted service it is your responsibility to call Dixiehost.com and explain the situation.  You are responsible for payment for the Services regardless of if you receive an invoice.  Dixiehost.com reserves the right to charge a $20 service charge for each returned check and to immediately send any returned check to collection.  You are responsible to ensure that payment to Dixiehost.com made by check or money order is sent to:

7734 Bridgestone Dr.
Orlando, Fl. 32835
Attn: Billing

Out of country sign ups: All customers signing up for service, who are not located in the United States, must submit payments via credit card only.  When signing up, Dixiehost.com requires a faxed copy of the front and back of the credit card that will be used to make payment for services contracted.  Please Fax this information to : Dixiehost.com, Attn: Credit Card Authorization, Fax Number 1-508-632-4671.  All payments made to Dixiehost.com for Services must be done in US Currency only.  A currency conversion chart is available on request.

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Dixiehost.com reserves the right to remove or suspend access to an account without notice that has an outstanding balance for monthly recurring fees, setup fees, handling charges, or any other fees and charges that may be due and also reserves the right to remove or suspend access to any other accounts, regardless of their payment status, you have in your same name until such charges are paid.  Suspended accounts continue to accrue charges until restored or purged, even if the account holder does not use the account.  Accounts that are delinquent by more than 30 days may be purged from the system without notice and without recourse to the account holder for any lost files or data stored on Dixiehost.com's systems.  The balance due on any account purged from Dixiehost.com's system remains due and may be sent to collection if not paid in full.  You agree to pay Dixiehost.com all costs, including attorney fees and court costs associated with Dixiehost.com's collection of your past due amounts.  

Dixiehost.com will not release domain names for any account holder with an outstanding balance due.  Dixiehost.com also reserves the right to hold any collocated servers or other equipment owned or otherwise placed and used by you on Dixiehost.com premises and not allow removal of such from Dixiehost.com premises until all balances due Dixiehost.com are paid or if such balances are not pad Dixiehost.com may take any and all legal steps to use the proceeds of such servers and/or equipment to satisfy any such balances owing.  

Payment by fraudulent means for any Dixiehost.com account or service will result in immediate and permanent termination of the account and may result in possible civil damages and criminal penalties.  Dixiehost.com prosecutes check and credit card fraud.

Dixiehost.com reserves the right to charge a service reconnection fee to reinstate suspended accounts.

Dixiehost.com reserves the right to require, as permitted by law, the customer to reimburse Dixiehost.com for reasonable costs incurred with collecting delinquent charges. Such costs may include, but are not limited to, collection agency fees as well as the costs of internal collection resources and attorney fees.

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Unless otherwise subject to a term commitment, this Agreement shall be on a month-to-month basis until cancelled by you or Dixiehost.com.  Likewise, upon completion of any term commitment our Agreement will be on a month-to-month basis until cancelled by you or Dixiehost.com.  All cancellation of service requests for Dixiehost.com accounts must be given via a telephone call to Dixiehost.com's Customer Care Center (Telephone number available on the contact section of Dixiehost.com's website) or must be in writing via US Mail to be effective.  Such requests must be received by 5PM Pacific Standard Time on the last day of each month, in order to be processed by the end of the same month.  If your payment is set up via credit card or automatic withdrawl it is your responsibility to assure that such charges or withdraws are stopped upon termination of service as Dixiehost.com's responsibility for any such charges collected after the alleged termination of service shall be limited to refund of one months charges collected from you.  Cancellations will be effective as of the end of the customer billing cycle.

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If you are subject to a term commitment and cancel service prior to the end of the term liquidated damages in terms of early termination charges will apply as follows:

Up to Twelve month term: If your term commitment is for 12 months or less and you cancel or terminate other than due to a material, uncured breach by Dixiehost.com then you agree to pay liquidated damages equal to 3 times the monthly plan price for all contracted services or the remainder of the contracted price if less than 3 months remain in the contract.

Two year term: If your term commitment is 24 months or less, but greater than twelve months, and you cancel or terminate other than due to a material, uncured breach by Dixiehost.com then you agree to pay liquidated damages equal to 4 times the monthly plan price for all contracted services or the remainder of the contracted price if less than 4 months remain in the contract.

Three year term: If your term commitment is for 36 months or more, but greater than 24 months, and you cancel or terminate other than due to a material uncured breach by Dixiehost.com then you agree to pay liquidated damages equal to 6 times the monthly plan price for all contracted services for the remainder of the contracted price if less than 6 months remain in the contract.

You also agree that any equipment you received but were not charged for or which was discounted will be returned to Dixiehost.com.  You acknowledge and agree that various benefits were given to you in exchange for your agreement to enter into a term commitment contract, which benefits may have included better price terms and/or waiver of certain costs of the service and that a precise measurement of damages arising from your failure to comply with your term commitment would be extremely difficult to measure, thus you agree that the liquidated damages listed above are a just and reasonable measure of damages resulting from such non-compliance.

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You agree to defend, indemnify and hold Dixiehost.com, our officers, directors, employees, and agents, harmless from any and all claims, losses or damages related to any action, in whole or in part, taken by you or any person using your account, including but not limited to, any violation of this agreement, the AUP or any state or federal law, any viewing by or exposure of any minor or other person to any content on the Internet and/or any disputes which result from or are related in any way to the content of information passing through Dixiehost.com's network or equipment or to your use of Dixiehost.com services, equipment, bundled software, or the Internet.  You agree to defend, indemnify and hold Dixiehost.com, our officers, directors, employees, and agents harmless from all claims, losses and damages, including costs and attorney's fees from any such actions.

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You understand, agree and acknowledge that in no event and under no legal theory, shall Dixiehost.com be liable to you or any third party for the any damages, business loss, revenue decrease, loss of your domain name, expense increase, lost profits, costs of substitute products/services or any consequential, special, incidental, punitive or indirect damages of any kind arising from your use or inability to use, any of Dixiehost.com's services, any malfunction or incompatibility of technologies included with Dixiehost.com's services, any technologies added, removed or altered by customer or third party, including but not limited to, scripts and/or software used for or on the creation or operation of customer's website, or any breach of this Agreement.  All of the foregoing is applicable regardless of whether Dixiehost.com has been advised of the possibility of such damages.  You understand and agree the Services are priced in a manner that contemplates such limitations of liability.

You agree that you will not sue and are not entitled to recover any damages whatsoever from Dixiehost.com, its officers, directors, employees, members, affiliates, subsidiaries, consultants and agents, as a result of Dixiehost.com's decision to remove material from our servers, cancel a posting, warn you, suspend or terminate your account or take other action during the investigation of any suspected violation of law or the AUP or as a result of any conclusion by Dixiehost.com that any such violation has occurred.  In no event shall Dixiehost.com's liability exceed the initial fee or one (1) month's fee paid by customer to Dixiehost.com.  This limitation of liability and risks is reflected in the price of Dixiehost.com's services.

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You acknowledge that the information available through the interconnecting networks (including the Internet) may not be accurate and that Dixiehost.com has no ability or authority over the material.  Use of information obtained from or through Dixiehost.com is at the risk of the customer.

You understand, agree and acknowledge that certain technologies, developments and innovations are being licensed, or co-branded, from or by, third-party entities and that Dixiehost.com makes no warranty of any kind, either expressed or implied, regarding the quality, accuracy, reliability or validity for the application(s), technology, equipment data and/or information involved in such items.  The use of these application(s), data and/or information obtained from or through Dixiehost.com, or any other third-party, directly or indirectly, is at your risk.

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Use of the Internet and the information available through it is at your own risk.  Many sites and areas provide access that could be considered harmful or offensive or material that is intended for adult audiences.

Dixiehost.com exercises no active control over the content of user provided or requested information passing through our network or systems.  You should anticipate that disputes might arise between yourself and other individuals and entities related to such content.  Such disputes, either based in fact or the imagination of one or more parties, may involve, but are not limited to: infringement of copyrights, trademarks, or other intellectual property rights; the use or misuse of domain names; defamation; invasion of privacy; fraud; spelling and grammar; the accuracy of quotations and other statements; and the use or misuse of information.  Dixiehost.com will take any and all appropriate steps set forth in the Digital Millennium Copyright Act (17 USCS 101 et seq.), including possibly taking down materials on a site or restricting access to the site upon receipt of a 'complaint' under such Act, to protect itself from liability in regards to allegations of copyright infringement.  You agree that Dixiehost.com is not responsible for mediating or providing mediation for disputes between yourself and other parties.  You agree to sole responsibility for content provided by or viewed by use of your Dixiehost.com account.  You agree that all claims, disputes, or wrongdoing which result from or which are related in any way to the content of information of information passing through or stored on Dixiehost.com's network or equipment are your sole and exclusive responsibility.  You agree that the terms of this Agreement and the AUP will be complied with.

Dixiehost.com offers content filtering as a value added service.  Dixiehost.com makes no guarantee that all information considered obscene, lewd, lascivious, filthy, excessively violent, otherwise objectionable, or other information you wish to block out will be blocked out.  (This is because, among other reasons many web pages may not be appropriately rated by the site operator or may be inaccurately rated by a third party providing rating services.) Dixiehost.com also makes no guarantee that information that should not be filtered will not be, for the reasons above, and because content may be misinterpreted by the filtering software.  

You agree to not permit minors that you are not the custodial parent or legal guardian of to use your Dixiehost.com account without proper supervision.  You agree to assume all risks associated with viewing content and/or any exposure of content on the Internet to any minor or other person who uses your account.

Dixiehost.com makes every effort to comply with applicable laws, including without limitation the Electronic Communications Privacy Act 18 U.S.C. 2710 et seq., Digital Millennium Copyright Act 17 U.S.C. 101, et seq. and the Communications Decency Act 47 U.S.C. 230, et seq.  Dixiehost.com also complies with appropriate requests from government agencies.  Dixiehost.com may, as we see fit and for any reason, access and/or disclose the user names and billing information of account holders, the contents of any electronic communications passing through our network, the contents and/or copies of any data stored on Dixiehost.com systems, and any other information, without limitation, that we consider necessary or appropriate.  Dixiehost.com cooperates with law enforcement agencies in investigating suspected illegal activities.  Dixiehost.com reserves the right to report to law enforcement any suspected illegal activity of which we become aware.

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ALL HARDWARE, SOFTWARE OR EQUIPMENT SOLD OR OTHERWISE PROVIDED TO YOU BY Dixiehost.com, OTHER THAN ON A LEASED BASIS, SHALL BE ON AN "AS IS" BASIS AND Dixiehost.com EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A SPECIFIC PURPOSE REGARDING SUCH HARDWARE, SOFTWARE OR OTHER EQUIPMENT.  A manufacturer's warranty may or may not be available to you-such matters shall be between you and the manufacturer.  Dixiehost.com's hardware department will attempt to assist you with warranty repairs and replacements if a manufacturer's warranty exists and the manufacturer approves of such.  Out of warranty repair and replacement will be charged at standard rates.

Hardware otherwise leased from Dixiehost.com remains Dixiehost.com property, subject to other agreements between yourself and Dixiehost.com.  You agree to label such equipment as Dixiehost.com property, keep this equipment in a secure location that is cool and dry, to provide a working surge suppression device for use with Dixiehost.com owned equipment, and to reimburse Dixiehost.com for the cost of any equipment lost or damaged while in your care.

Software provided or sold by Dixiehost.com is subject to the license agreement(s) included with that software.  You agree that upon termination of your Dixiehost.com account you will remove software that was provided to you free-of-charge by Dixiehost.com, whether created by Dixiehost.com or a third party, and to return or destroy all copies of that software, except where the license agreement for that software says otherwise.  This does not apply to third party software that you may have downloaded from the Internet or purchased.

Dixiehost.com will, attempt if requested, to provide reasonable technical support and assistance to configure hardware or software you may have for connecting to the Internet using Dixiehost.com services.  Dixiehost.com is not obligated to provide detailed assistance or education toward the use of hardware and software and reserves the right to charge for such services.  Systems that are part of a Local Area Network are specifically excluded from receiving detailed technical support.  If you are not the Network Administrator of a Local Area Network, and wish to receive assistance in connecting a system on such a network to Dixiehost.com, you agree to contact your internal Network Administrator of your system for such assistance.  If you are the Network Administrator, you agree that Dixiehost.com's assistance may be limited to providing information about basic settings and that the actual configuration of your networks and systems are your responsibility.  You agree to accept full responsibility for any changes you make to your system, on your own or under the direction of Dixiehost.com.

It is your responsibility to obtain and maintain the communications equipment and software necessary to connect to Dixiehost.com services.  This may include various types of modems, computer hardware and software, and local telephone service.  It is your responsibility to ensure that your equipment and software is compatible with Dixiehost.com's equipment, software and standards, as well as meeting current Internet standards.

Dixiehost.com may make changes to equipment, software, and standards, as we feel necessary.  Dixiehost.com will attempt to notify users in a timely manner of any major change in equipment, software, or standard.  You agree that it is your responsibility to read your Dixiehost.com e-mail and check for bulletins periodically for any such notices.

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Dixiehost.com maintains control and ownership of any and all IP numbers and IP addresses that may be assigned to you and reserves in its sole discretion the right to change or remove any and all IP numbers and addresses.  IP addresses assigned to you remain the property of Dixiehost.com upon termination or cancellation of Customer Account.

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Dixiehost.com has a partnership with Verio/Melbourne IT, LTD D/B/A Internet Names Worldwide to collect the US $40.00 domain name registration fee on behalf of Verio/Melbourne IT, LTD D/B/A Internet Names Worldwide.  The fee covers the registration for 2 years.   Dixiehost.com's role in the registration of a domain name is limited to the submission of the registration request to the appropriate registrar (the "Registrar").  Dixiehost.com does not and cannot guarantee that a particular application for a domain name will be accepted or approved.  Please note each individual domain name constitutes a single submission.  Dixiehost.com will submit application to the Registrar as provided.  It is the registrant's responsibility to provide accurate information.  Any change to the original information must be made directly to the Registrar and not to Dixiehost.com.  Be advised that upon registering a domain name with Verio/Melbourne IT, LTD D/B/A Internet Names Worldwide you will be subject to the Terms and Conditions of Verio/Melbourne IT, LTD D/B/A Internet Names Worldwide, or other registries as applicable.

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If applicable you agree to pay the appropriate country domain name submission fee as displayed on the Dixiehost.com website.  The non-refundable fee covers the cost of submitting a domain name to the Registrar.  Please note that each registrar has it's own terms and conditions for accepting/approving a domain name registration.  Dixiehost.com's fee is non-refundable even if the domain name is rejected.  The fee is for the service of submitting the application.  Each registrar might have an additional domain registration fee.

Terms and Conditions
Acceptable Use Policy For Websites

Copyright © 2001 Dixiehost.com  All Rights Reserved.

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Copyright (c) 2000, DixieHost.com. All rights reserved. This document is confidential. Reproduction in whole or in part, and/or preparation of summaries or abstracts is prohibited without prior written consent of DixieHost.com.

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